Privacy Policy
Effective Date: September 1, 2025
Last Updated: September 1, 2025
Whittington Tech Services, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our managed IT services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a consultation or quote
- Contact us for support
- Subscribe to our newsletter
- Create an account for our services
- Engage our managed services
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Business information (company name, industry, size)
- Technical information about your IT infrastructure
- Billing and payment information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device information and operating system
- Pages visited and time spent on our site
- Referring website information
- Cookies and similar tracking technologies
Business Information
As a Managed Services Provider, we may collect and access:
- Network configuration and security information
- System performance and monitoring data
- User access logs and security events
- Software inventory and licensing information
- Backup and recovery data
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our IT services
- Respond to inquiries and provide customer support
- Process payments and manage billing
- Monitor and maintain IT infrastructure security
- Comply with legal obligations and industry regulations
- Communicate about service updates and security alerts
- Market our services (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information in the following circumstances:
Service Providers
We may share information with trusted third-party vendors who assist us in:
- Payment processing
- Cloud hosting and infrastructure
- Security monitoring and threat detection
- Software licensing and management
Legal Requirements
We may disclose information when required by law, including:
- Compliance with subpoenas or court orders
- Protection of our legal rights
- Investigation of fraud or security incidents
- Protection of public safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Multi-factor authentication
- Regular security assessments and monitoring
- Employee training on data protection
- Secure disposal of outdated equipment and data
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Business data collected through our managed services is retained according to our service agreements and applicable regulations.
Your Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Portability of your data
- Withdrawal of consent for processing
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information we collect
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Analyze website traffic and usage
- Improve user experience
- Provide targeted content
You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Whittington Tech Services, LLC
Email: privacy@whittingtontech.com
Phone: [Phone Number]
Address: [Business Address]
California, USA
For data protection inquiries, please include "Privacy Policy" in the subject line of your email.
Compliance
This Privacy Policy is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and other relevant state and federal regulations governing data protection and privacy in the technology services industry.